PRIVACY POLICY
Effective Date: 2/20/2025
HomeJoy™ ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and safeguard your information.
1. Information We Collect
When you interact with our website, we may collect the following personal information:
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Name
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Email address
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Phone number
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Mailing address
2. SMS Communication Policy
By providing your phone number, you consent to receive SMS messages from HomeJoy regarding scheduling, service updates, and other essential notifications related to your care services or employment.
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Message Frequency: Message frequency varies based on service and scheduling needs.
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Opt-Out: You may opt out of SMS communications at any time by replying STOP to any message.
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Help & Support: For assistance, reply HELP or contact our office at 616-585-1751.
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Fees & Charges: Message and data rates may apply based on your mobile carrier’s plan.
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Data Protection: HomeJoy does not sell, rent, or share your mobile opt-in data with third parties for marketing purposes.
3. How We Use Your Information
We use the information we collect to:
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Respond to inquiries and provide customer support
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Improve our services and website
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Send relevant communications related to our services
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Comply with legal obligations
4. Sharing Your Information
We do not sell or rent your personal information. However, we may share it with:
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Service providers who assist in running our website and business operations
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Legal authorities when required by law
5. Data Security
We take reasonable security measures to protect your information from unauthorized access, disclosure, or misuse. However, no online transmission is 100% secure, and we cannot guarantee absolute security.
6. Cookies and Tracking
We may use cookies and similar tracking technologies to enhance your experience on our website. You can manage cookie preferences through your browser settings.
7. Your Rights
You have the right to:
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Request access to your personal information
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Request corrections or updates
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Request deletion of your data (subject to legal obligations)
To exercise your rights, contact us at: info@homejoy.care
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
HomeJoy™
400 E Division St NE, Suite 5 Rockford, MI, 49341
616-585-1751